Experienced Commercial Door Technician

5 days ago

Carrollton, Texas, United States Vortex Industries Full time
About Vortex Industries

Vortex Industries, a leading provider of commercial door solutions, is seeking a skilled Experienced Commercial Door Technician to join our team. As a key member of our door repair and installation team, you will play a crucial role in ensuring the efficient and safe operation of various types of doors, docks, and related hardware.

Key Responsibilities
  • Door Installation and Repair: Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
  • Door Troubleshooting: Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components.
  • Door Hardware Installation: Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
  • Safety and Compliance: Ensure that all installed doors meet safety and building code regulations and standards.
  • Customer Service: Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
  • Record Keeping: Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
  • Technical Problem-Solving: Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
  • Quality Control: Perform quality checks on installations and repairs to ensure they meet the company's unsurpassed quality standards.
Why Work at Vortex Industries?
  • Industry-Leading Training: Receive comprehensive training in our state-of-the-art training facility, covering commercial and retail door openings, hardware, storefront glazing, and automatic doors.
  • Room for Growth: Enjoy opportunities for career advancement and professional growth within our company.
  • Continued Learning: Participate in ongoing training and development programs, including classes on manual operated doors and dock equipment training for industrial openings.
  • Strong Safety Culture: Work in a safe and supportive environment that prioritizes employee well-being.
  • Positive Work Environment: Collaborate with a talented team of professionals who share your passion for delivering exceptional customer service.
  • Recognitions and Rewards: Enjoy a comprehensive compensation package, including competitive pay, health benefits, 401K match, and a range of employee recognition programs.
  • Company Benefits: Take advantage of company-provided uniforms, tools, and an annual boot allowance, as well as the use of a company vehicle for customer service visits.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: 3+ years' experience in the commercial door service industry.
  • Knowledge and Skills: Knowledge of various door types, brands, and hardware. Excellent mechanical and technical skills. Physically able to move items weighing 50 lbs. or higher. Ability to lift and bend, climb ladders up to 20' in height, and work on knees for extended periods.
  • Interpersonal and Communication Skills: Possess excellent interpersonal skills to relate to customers and solve issues. Excellent communication skills to collaborate with others under any type of condition.
  • Problem-Solving and Troubleshooting Skills: Excellent problem-solving and troubleshooting skills. Ability to relay information in a fast-paced environment.
  • Reliability and Self-Motivation: Reliable and self-motivated, with a commitment to quality workmanship.
  • Mathematical and Technical Skills: Proficient in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
  • Safety Knowledge and Adherence: Knowledge of safety regulations and adherence to safety protocols.
  • Computer Proficiency: Knowledge of computers.

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