Fitness Club Operations Manager
4 weeks ago
At Retro Fitness, we're committed to delivering an exceptional member experience. As our General Manager/Facility Manager, you'll play a key role in ensuring our facilities and services meet the highest standards.
Key Responsibilities:- Lead and manage a high-performing team to achieve financial targets and provide exceptional member service.
- Coordinate club support functions, including Fitness, Sales, Marketing, Accounting, and Information Technology.
- Resolve member complaints efficiently and effectively, following club procedure and documentation.
- Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to members and employees.
- Ensure the club meets brand standards for cleanliness, maintenance, safety, and security.
- 4-year college degree preferred or related business experience.
- 3-5+ years management experience required.
- Excellent written and verbal communication skills.
- Strong organizational, leadership, and administrative skills.
- Strong customer service and computer skills.
$40,000.00 per year, with a sliding scale salary and commission/bonuses reflective of main drivers of business.
Retro Fitness is an Equal Opportunity Employer and a Drug Free Workplace. Background checks and screenings are required for all new hires.
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