Fitness Club Operations Manager

4 weeks ago


New Brunswick, New Jersey, United States Retro Fitness Full time

At Retro Fitness, we're committed to delivering an exceptional member experience. As our General Manager/Facility Manager, you'll play a key role in ensuring our facilities and services meet the highest standards.

Key Responsibilities:
  • Lead and manage a high-performing team to achieve financial targets and provide exceptional member service.
  • Coordinate club support functions, including Fitness, Sales, Marketing, Accounting, and Information Technology.
  • Resolve member complaints efficiently and effectively, following club procedure and documentation.
  • Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to members and employees.
  • Ensure the club meets brand standards for cleanliness, maintenance, safety, and security.
Requirements:
  • 4-year college degree preferred or related business experience.
  • 3-5+ years management experience required.
  • Excellent written and verbal communication skills.
  • Strong organizational, leadership, and administrative skills.
  • Strong customer service and computer skills.
Compensation:

$40,000.00 per year, with a sliding scale salary and commission/bonuses reflective of main drivers of business.

Retro Fitness is an Equal Opportunity Employer and a Drug Free Workplace. Background checks and screenings are required for all new hires.



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