Patient Service Representative

2 weeks ago


Belleville, Illinois, United States BJC Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at BJC Medical Group. As the initial point of contact for front office activity, you will play a critical role in directing patient flow and ensuring a seamless experience for our patients.

Key Responsibilities
  • Handle incoming calls from patients and staff, triaging as needed
  • Perform receptionist duties with a focus on professionalism and attention to detail
  • Verify health insurance payment information and educate patients on applicable regulations
  • Collect payments and record data accurately
  • Coordinate information with Central Billing Office to ensure all charges are captured and properly collected
Requirements
  • High School Diploma or equivalent required
  • 2-5 years of experience in a healthcare setting preferred
Benefits

At BJC, we offer a comprehensive benefits package, including medical, dental, vision, life insurance, and legal services. We also offer a pension plan, 401(k) plan with BJC match, tuition assistance, and more.

To learn more about our benefits and culture, please visit our website.



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