Retail Store Manager

1 week ago


Kearney, Nebraska, United States Buff City Soap Franchise Full time
About the Role

We are seeking a highly motivated and experienced Store Manager to lead our team at Buff City Soap Kearney. As a Store Manager, you will be responsible for creating and maintaining an exceptional client experience, driving sales growth, and ensuring operational excellence in our makery.

Key Responsibilities
  • Develop and coach employees to provide outstanding client service
  • Manage client concerns and issues in a timely and professional manner
  • Lead by example, demonstrating a positive attitude and calm demeanor during high-volume periods
  • Drive company metrics by developing action plans and implementing company programs
  • Manage makery staffing levels to ensure employee development and maintain operational requirements
  • Utilize financial reports to identify and address trends and issues in makery performance
  • Conduct regular performance assessments and provide feedback to improve sales performance
Requirements
  • College education preferred, but not required
  • Management and/or sales experience required
  • Basic computer skills (ability to use Word, Excel, and Outlook)
  • Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously
  • Strong knowledge of client service techniques and operational practices
  • Strong problem-solving and organizational/planning skills
  • Strong leadership skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures
Physical Requirements
  • Ability to stand and walk for long periods of time
  • Must not be sensitive to various scents and fragrances
  • Dexterity of hands and fingers
  • Ability to lift or assist in lifting items and heavy boxes up to 50lbs
  • Ability to perform makery cleaning functions including dusting, sweeping, mopping, scrubbing, etc.

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