Sales & Customer Service Representative
4 days ago
We're a leading provider of massage and skin care services, dedicated to helping people feel their best. Our team is passionate about delivering exceptional customer experiences, and we're looking for someone to join us in this mission.
Sales & Customer Service Job Description">In this role, you'll be the face of our brand, providing outstanding customer service and promoting the benefits of regular massage and skin care. You'll work with clients to understand their needs and preferences, making personalized recommendations to enhance their overall wellness experience.
- You'll establish strong relationships with clients, growing and retaining a loyal base through excellent communication and follow-up.
- You'll promote our services and products, connecting clients with relevant offerings that support their wellness goals.
Key Responsibilities:
- Provide exceptional customer service, ensuring every client feels valued and supported.
- Promote the value of total body care, educating clients on new and expanded services.
- Drive member retention through outreach and engagement.
- Uphold our core values of optimism, gratitude, excellence, consistency, and empathy.
To succeed in this role, you'll need:
- A passion for sales and customer service, with a focus on building strong relationships.
- Excellent communication and interpersonal skills, with the ability to think critically and solve problems.
- Basic math skills and confidence handling cash transactions.
- A high school diploma or equivalent, with a background in retail or sales a plus.
As a valued member of our team, you'll enjoy:
- A competitive hourly rate, starting at $14.50 per hour.
- A dynamic, fast-paced environment that's always challenging and engaging.
- Ongoing training and development opportunities to refine your sales and customer service skills.
- A comprehensive benefits package, including PTO, life insurance, and short-term disability coverage.
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