Customer Experience Associate

4 days ago


Yuma, Arizona, United States Massage Envy Full time
About Us">

We're Massage Envy, the leader in accessible massage and skin care. Our mission is to help people feel their best, and we're looking for talented individuals to join our team.

Sales & Customer Service Job Description">

This role is all about delivering exceptional customer experiences and promoting the benefits of regular massage and skin care. You'll work with clients to understand their needs and preferences, making personalized recommendations to enhance their overall wellness experience.

  • You'll establish strong relationships with clients, growing and retaining a loyal base through excellent communication and follow-up.
  • You'll promote our services and products, connecting clients with relevant offerings that support their wellness goals.

Key Responsibilities:

  • Provide exceptional customer service, ensuring every client feels valued and supported.
  • Promote the value of total body care, educating clients on new and expanded services.
  • Drive member retention through outreach and engagement.
  • Uphold our core values of optimism, gratitude, excellence, consistency, and empathy.
Why Work With Us?">

We offer a dynamic, fast-paced environment that's always challenging and engaging. Our team members enjoy a range of benefits, including:

  • A competitive hourly rate, starting at $14.50 per hour.
  • Ongoing training and development opportunities to refine your sales and customer service skills.
  • A comprehensive benefits package, including PTO, life insurance, and short-term disability coverage.


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