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Cannabis Patient Advocate

2 months ago

Hilliard, Florida, United States Trulieve Full time
About Trulieve

Trulieve is a leading provider of medical cannabis products and services. Our mission is to provide high-quality products and exceptional customer service to our patients.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Dispensary Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our patients, educating them on our products and services, and facilitating their purchasing experience.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to patients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products and services, including their benefits, uses, and potential side effects.
  • Patient Education: Educate patients on the benefits and potential risks of our products, as well as any relevant health and wellness information.
  • Purchasing Experience: Facilitate the purchasing experience for patients, ensuring that they have a seamless and enjoyable experience.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals and provide exceptional customer service.
Requirements
  • High School Diploma or Equivalent: Required
  • Customer Service Experience: 1+ year of experience in a customer-facing role
  • Product Knowledge: Ability to learn and maintain in-depth knowledge of our products and services
  • Communication Skills: Excellent verbal and written communication skills
  • Teamwork: Ability to work collaboratively with other team members
What We Offer
  • Competitive Salary: $13.50 per hour
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance
  • Opportunities for Advancement: Opportunities for career advancement and professional growth