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Patient Access Representative
2 months ago
We are seeking a highly organized and detail-oriented Patient Access Specialist to join our team at Ensemble Health Partners. As a Patient Access Specialist, you will play a critical role in ensuring the smooth operation of our revenue cycle management solutions.
Key Responsibilities:- Admitting Duties: Perform admitting duties for all patients admitted for services at the hospital, ensuring accurate and timely completion of medical necessity / compliance checks, and providing proper patient instructions.
- Insurance Verification: Collect and verify insurance information, receive and process physician orders, and utilize an overlay tool to ensure accurate and efficient patient registration.
- Customer Service: Provide excellent customer service to patients, families, and healthcare providers, responding to inquiries and resolving issues in a timely and professional manner.
- Quality Auditing: Conduct quality audits of patient accounts to ensure accuracy and compliance with regulatory requirements, identifying and resolving any discrepancies or issues.
- Pre-Registration: Pre-register patients prior to their visits, collecting demographic, insurance, and financial information, and explaining general consent for treatment forms to patients and their families.
- High School Diploma or Equivalent: Required
- 1-2 Years of Experience in Patient Access or a Related Field: Preferred
- Excellent Communication and Interpersonal Skills: Required
- Ability to Work in a Fast-Paced Environment: Required