Inventory Associate

2 weeks ago


Las Vegas, Nevada, United States Westgate Resorts Full time
Job Overview

General Summary of Responsibilities:

Adhering to established protocols, ensure the retail space is adequately supplied, conduct inventory counts upon receipt of goods, and provide support during staff breaks as necessary.

Key Duties and Responsibilities:

  1. Retrieve items from shelves, perform counts of stock, bend to load merchandise onto carts, and navigate carts across various surfaces to the shop area, lifting items from carts to designated locations.
  2. Engage in physical tasks such as bending and kneeling to assess inventory, transporting boxes to hand carts, and pushing carts to storage areas while placing items onto shelves.
  3. Approach customers, assist them with inquiries, and guide them to desired products, utilizing kneeling or step ladders as needed to access items.

Qualifications:

Performance Expectations:

  1. Exhibit strong communication skills, responding to customer inquiries with clarity and positivity, providing accurate information regarding services and directions.
  2. Deliver exceptional customer service by addressing inquiries and ensuring guest satisfaction within company guidelines.
  3. Demonstrate interpersonal skills to effectively interact with both internal and external customers, managing challenging situations with patience and professionalism.
  4. Maintain cleanliness and organization of work areas before, during, and after shifts.
  5. Adhere to cleanliness standards using appropriate cleaning supplies as assigned.
  6. Consistently demonstrate reliable attendance and a well-groomed appearance.
  7. Effectively manage customer interactions, resolving complaints and implementing solutions when necessary.
  8. Maintain accurate records and documentation as required for operational needs.
  9. Utilize basic math skills for cash handling and inventory management.
  10. Respond promptly to customer inquiries about facility features and services, providing clear directions as needed.
  11. Possess the physical capability to perform tasks involving lifting, bending, and moving items weighing up to 100 lbs. regularly.
  12. Work effectively throughout the facility during shifts, maintaining alertness and composure in various situations.
  13. Ability to work in a dynamic retail environment with varying levels of noise and customer interaction.

Experience Requirements:

Proficiency with inventory management systems is preferred.

Education Requirements:

A combination of education, training, or experience that equips the individual with the necessary skills and knowledge.



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