Clinical Account Manager

4 days ago


Washington DC USA, United States Alphatec Spine Full time
Job Title: Clinical Account Manager

Alphatec Spine is seeking a highly motivated and experienced Clinical Account Manager to join our team. As a Clinical Account Manager, you will be responsible for delivering user training and driving utilization of our EOS system in targeted accounts.

Key Responsibilities:
  • Deliver training and support to customers on the clinical handling of the EOS system, sterEOS workstation, and data management/accessibility
  • Work with customers to optimize workflow and patient imaging care by adjusting radiological acquisition protocols
  • Educate customers on existing system updates, upgrades, and retraining opportunities
  • Provide pre-sale support to the regional capital sales team
  • Conduct annual customer site visits to ensure EOS is being used appropriately and provide site feedback to ATEC/EOS product Managers
  • Work with the implementation team to provide customer value and facility efficiencies
  • Collaborate with marketing/communications teams to launch EOS programs that achieve maximum program awareness
  • Train implant sellers on the benefits of EOS
  • Drive new and existing surgeon adoption through demonstrations and best-practice education
  • Establish relationships with key opinion leaders, surgeons, and fellows using EOS and ensure they are aware of EOS benefits
  • Achieve EOS system utilization goals in assigned accounts
  • Establish a foundation for future deployment of 3D modeling, Surgical Planning, and other advanced orthopedic solutions offerings
Requirements:
  • Aptitude to learn medical and technical information quickly
  • Strong relationship building skills, a strong work ethic, and a competitive nature
  • High level of motivation with the ability to operate as an individual and team contributor
  • Ability to work autonomously and travel at least 50%-70%
Education and Experience:
  • Bachelor's degree
  • 2+ years of successful sales and/or account management experience, spine or orthopedics medical device & surgery knowledge preferred
  • Demonstrated success working as an integral cross-functional team member
  • Tangible experience of routinely working with customers and other sales personnel

Alphatec Spine is an equal opportunity employer and complies with all applicable federal, state, or local laws. Compensation depends upon candidate's qualifications, education, skill set, years of experience, and internal equity. $90,000 to $110,000 Full-Time Annual Base Salary with potential for quarterly, objective-based bonuses.



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