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Admissions Liaison

2 months ago

Oklahoma City, Oklahoma, United States InsideHigherEd Full time
Job Summary

Serve as a key liaison between the Graduate College and academic departments, providing exceptional service to graduate students, faculty, and programs. Key responsibilities include:

  • Accurately and efficiently processing applicant data and transcripts
  • Effectively communicating with graduate students, faculty, and staff
  • Maintaining up-to-date knowledge of policies and procedures
  • Independently resolving complex issues and explaining processes to constituents

This role requires strong organizational and communication skills, as well as the ability to work in a rapidly changing environment. The ideal candidate will be detail-oriented, service-oriented, and able to maintain confidentiality.

Responsibilities

Key responsibilities include:

  • Providing exceptional customer service to graduate students, faculty, and staff
  • Processing applicant data and transcripts accurately and efficiently
  • Communicating effectively with graduate students, faculty, and staff
  • Maintaining up-to-date knowledge of policies and procedures
  • Independently resolving complex issues and explaining processes to constituents
Requirements

Requirements include:

  • High school diploma or equivalent and 4 years of experience
  • Post-secondary education may substitute for years of experience
  • Strong verbal and written communication skills
  • Highly organized and detail-oriented
  • Ability to work in a rapidly changing environment
Preferred Qualifications

Preferred qualifications include:

  • Bachelor's degree and 1 year of experience as a Senior Admissions Officer I or at least 3 years of applicable experience in an external student services type position

Oklahoma State University is an equal opportunity employer and complies with all applicable federal and state laws regarding non-discrimination and affirmative action.