Financial Center Manager III

1 week ago


Waukegan, Illinois, United States Fifth Third Bank, N.A. Full time
Job Title: Financial Center Manager III

At Fifth Third Bank, National Association, we are committed to fostering an inclusive and engaged culture. We are seeking a highly skilled and experienced Financial Center Manager III to lead our team in Waukegan, IL.

Job Summary:

The Financial Center Manager III is responsible for leading and coaching a team that drives consistent operating rhythms and execution of customer onboarding and ongoing relationship management. This role requires a deep understanding of our products, services, and internal resources to stay informed and guide the team. The successful candidate will be able to demonstrate and maintain a working knowledge of Fifth Third's offerings and lead by example through consistent use of the consultative sales process.

Key Responsibilities:
  • Deepen Consumer and Small Business customer relationships by providing a memorable customer experience
  • Lead by example through consistent use of the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions
  • Deliver an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support
  • Responsible for sourcing, developing, coaching, and leading a team that reinforces our Core Values and business strategies
  • Cultivate a One Bank culture that proactively collaborates with business partners
  • Participate in activities that benefit the communities we serve
Requirements:
  • College degree or three (3) or more years of leadership experience in a sales environment
  • Previous management experience required
  • Experience in the financial industry and managing a P&L preferred
  • Ability to professionally represent Fifth Third Bank in verbal and written communication
  • Capable of analyzing credit and financial information
  • Ability to successfully execute and coach sales activities
Working Conditions:

This role requires normal office environment and extended viewing of computer screens. Periodic travel within the Bancorp footprint to attend meetings and/or training may be required.



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