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Parking Ambassador
2 months ago
The Parking Ambassador is a key position in our parking operations and event experience, reporting to the Parking Manager. This role is responsible for providing exceptional guest service interactions with each customer, ensuring a First-Class experience.
Key Responsibilities:- Guest Interaction: Greet all guests in a prompt and friendly fashion, providing accurate directions, event information, and answering guest inquiries.
- Parking Lot Management: Manage the efficient entering and exiting of assigned parking lots, guiding guests using hand signals or lighted poles.
- Event Support: Assist with setting up or breaking down specific equipment in the parking lot, including barricades, signs, cones, or other equipment in compliance with the traffic management program.
- Must be at least 16 years old.
- High School Diploma or equivalent, unless currently enrolled.
- Preferred customer service or equivalent experience in high-volume environments or similar industries.
- Ability to stand and exert well-paced mobility for periods of up to eight (8) hours in length.
- Ability to lift up to 10 pounds on a regular basis.
- Ability to work non-traditional hours, including nights, weekends, and holidays.
- Ability to work outside in extreme temperature fluctuations and around excessive noise.
- Flexible scheduling.
- The opportunity to provide customer service at high-profile events.
- Commitment to career growth and development.