Fitness Center Representative
1 day ago
The Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a strong passion for fitness and health, as well as excellent communication and problem-solving skills.
Key Responsibilities:- Greet and Assist: Greet members, prospective members, and guests, providing a warm and welcoming experience.
- Front Desk Operations: Handle all front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
- Account Management: Facilitate updates to member accounts and respond to member questions and concerns in a timely and professional manner.
- Club Maintenance: Assist in maintaining the neatness and cleanliness of the club.
- Customer Service Background: Previous customer service experience is preferred.
- Basic Computer Proficiency: Basic computer skills are required.
- Passion for Fitness: A passion for fitness and health is essential.
- Positive Attitude: An upbeat and positive attitude is required.
- Punctuality and Reliability: Punctuality and reliability are must-haves.
- Standing and Walking: Continual standing and walking during shift.
- Talking and Listening: Continual talking in person or on the phone during shift.
- Lifting: Occasional lifting up to 50 lbs.
Compensation: $13.50 per hour
About Planet Fitness: Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated, and fun-loving individuals. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is shaping the future of our brand. With over 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico, and Australia, there's plenty of opportunity on our Planet.
Our Member Mission: Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it.
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