Sales Associate

1 week ago


Costa Mesa, California, United States The Salvation Army Full time
About Our Retail Team

At The Salvation Army, we are committed to serving and impacting our local community through our retail stores. As a member of our retail team, you will play a vital role in providing a positive shopping and donor experience, while enhancing customer service, problem-solving, and teamwork skills.

Job Summary

We are seeking a highly motivated and enthusiastic Sales Associate to join our retail team. As a Sales Associate, you will be responsible for ensuring all customers and donors receive a genuine greeting and prompt, courteous assistance. You will also be responsible for stocking merchandise, maintaining store and donation area cleanliness, and performing other duties as assigned by management.

Key Responsibilities
  • Customer Service: Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Merchandise Management: Stock merchandise, maintain store displays, and ensure a visually appealing shopping environment.
  • Store Maintenance: Maintain a clean and organized store and donation area, including sweeping, mopping, and restocking shelves.
  • Point of Sale Operations: Accurately operate the point of sale system, handle cash transactions, and maintain a high level of accuracy.
  • Inventory Management: Receive, unload, and stock incoming inventory items accurately and efficiently.
  • Quality Assurance: Inspect products for defects and damages, and report any issues to management.
  • Donor Services: Assist donors in removing donated items from their vehicles, provide receipts, and ensure a positive donor experience.
Requirements
  • Education: High school diploma or equivalent preferred.
  • Communication Skills: Ability to communicate effectively with management, fellow store employees, customers, and donors.
  • Physical Demands: Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. Ability to lift up to 50 lbs.
Benefits
  • Competitive Pay: $16.00 per hour.
  • Flexible Scheduling: Our stores operate 7 days a week, and schedules are determined by management.
  • Opportunities for Growth: The Salvation Army offers opportunities for career growth and professional development.

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