Senior Field Service Engineer
1 week ago
Astrix is seeking a highly skilled Senior Field Service Engineer to join our team in Thousand Oaks, CA. This is a hybrid position that requires a unique blend of technical expertise and interpersonal skills.
Key Responsibilities:
- Perform scheduled on-site services, including IQ/OQ, system installation, and preventative maintenance (PM) on bioreactors in the field.
- Troubleshoot and resolve complex bioreactor hardware/software-related issues via calls, emails, and on-site visits.
- Act as a back-up internal resource for developing user requirements for product development and communicating feedback to internal teams.
- Employ modeling tools to simulate and assess systems, subsystems, and data.
- Effectively communicate requirements and findings across multidisciplinary teams.
Qualifications:
- Bachelor's Degree in Mechanical Engineering, Electrical Engineering, or related technical field with 5+ years of work experience at electromechanical equipment manufacturer(s).
- Hands-on experience working with bioprocess equipment is preferred.
- Positive attitude and superb interpersonal skills, with the ability to build quick rapport with new people.
- Willingness and ability to travel domestically and internationally, up to 2 weeks per month.
- Ability to work individually with minimal supervision and collaboratively within a multi-functional team.
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