Sales Associate

1 day ago

Somerville, Massachusetts, United States Purple Inc Full time
Job Summary

The Sales Associate is a motivated and positive individual who drives sales by assisting customers with their buying experience. This role requires a go-getter with an aptitude for persuasive communication and a drive to succeed. The Sales Associate will interface with customers, contribute to the overall success and profitability of the store, and ensure that merchandise is in-stock and displayed on shelves in a presentable manner.

Key Responsibilities
  • Greet customers upon entrance and check on purchase orders
  • Assess customer needs and wants, answer customer questions and concerns, and provide appropriate product recommendations
  • Use point of sale (POS) system to conduct purchase transactions and process merchandise returns
  • Assist in product inventory procedures, cross-sell and upsell products, and memorize in-store promotions and special offers
  • Build lasting relationships with customers, team up with co-workers to ensure customer satisfaction, and educate customers on new arrivals and future product arrivals
  • Follow opening and closing procedures and find innovative ways to improve sales and boost revenue
Requirements
  • High school diploma or equivalent required
  • 1+ years of experience working in a retail environment
  • Working knowledge of computer use and common programs such as Microsoft Word, Excel, and PowerPoint
  • Excellent interpersonal communication capabilities, customer service-oriented attitude, and ability to stay organized and manage time effectively
  • Familiarity with POS system and inventory procedures a plus
  • Friendly, approachable personality and ability to perform and sell in a retail environment
Why Work at Purple?
  • Make your mark: We value innovative thinking and empower employees to bring their ideas to life
  • Gain unique experience: Be a part of one of the fastest growing companies in Utah and contribute to the company's growth
  • Awesome culture: Join the tight-knit team at Purple and enjoy working alongside industry experts, making close friends, and annual employee appreciation events

Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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