Sales Associate

2 days ago

Somerville, Massachusetts, United States Carter'sOshKosh Full time
Job Title: Sales Associate

Carter's/OshKosh is seeking a Sales Associate to join our team

About the Role:

The Sales Associate is responsible for providing exceptional customer service, maintaining a positive store environment, and executing operational activities to drive sales and customer satisfaction.

Key Responsibilities:
  • Customer Focus: Confidently and proactively help resolve customer issues, balance multiple customers in a busy retail environment, and meet customer needs by assisting with locating merchandise and informing customers of promotions.
  • Brand Execution: Ensure store visual standards are set to company direction, execute replenishment process, recover, and clean the sales floor to company standard, and maintain solid product knowledge and merchandise presentation.
  • Drive Growth: Minimize store loss by providing exceptional customer service, maintain housekeeping standards, and meet or exceed company productivity standards for all operational processes.
  • Team Development: Establish and maintain a cooperative working relationship with all members of the team, adapt to performing assignments as requested, and support management direction of the store.
Requirements:
  • Demonstrated customer engagement skills
  • Ability to handle multiple tasks concurrently
  • High school diploma or GED preferred
  • Ability to communicate effectively with customers and employees
  • Retail/specialty apparel knowledge and experience preferred
Physical Demands:
  • Ability to lift 40 pounds on a regular basis
  • Ability to stand for long periods of time; climb up and down a ladder
  • Constant walking and standing; frequent bending, stooping, and reaching
Availability Requirements:
  • Availability to meet the needs of the business that may include days, nights, weekends, and holidays as scheduled
  • Any availability changes must be approved by the Store Manager and will be approved based on business needs
  • Scheduled working shifts from 3-8 hours in length (applicable state laws apply)
  • Minimum number of hours is not guaranteed

Carter's/OshKosh is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

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