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Chief Information Officer

2 months ago

Norman, Oklahoma, United States InsideHigherEd Full time
Job Title: Chief Information Officer

The University of Oklahoma seeks a highly skilled and experienced Chief Information Officer (CIO) to lead its information technology (IT) department. The CIO will be responsible for developing and implementing a comprehensive IT strategy that aligns with the university's goals and objectives.

Key Responsibilities:
  • Develop and execute strategic plans for IT initiatives and technologies that support instruction, research, administration, and community service.
  • Advise key stakeholders on defining measurements and metrics to ensure strategic alignment, risk management, benefits/value delivery, and efficiency.
  • Provide strategic oversight, direction, and planning of critical application development and IT infrastructure projects.
  • Plan major IT initiatives, identify goals and objectives, and develop and prioritize projects.
  • Lead efforts to achieve cost efficiencies.
  • Establish disaster recovery of the enterprise IT environment aligned with business requirements.
  • Develop business case justifications and cost-benefit analysis for IT spending.
  • Establish service level agreements and metrics to proactively improve services and their quality and effectiveness.
  • Monitor and analyze emerging technology trends and advancements, evaluate technology solutions, and work with university administration to select solutions that best meet university students, faculty, and staff needs.
  • Track incidents to develop, prioritize, and implement a response plan and monitor customer satisfaction.
  • Plan and initiate improvements in campus infrastructure, applications, and end-user devices based on incident analysis.
  • Ensure compliance with federal, state, and university regulations, policies, and standards.
  • Advise the university on matters related to information technology.
  • Oversee provision of end-user service, including help desk and technical support services.
  • Develop, successfully implement, and oversee strategic technology policies throughout the university.
  • Reinforce a culture of excellent customer service to faculty, students, research, and staff.
  • Lead focused initiatives for academic technology, research data management, supercomputing, and digital learning resources.
  • Monitor quality control to coordinate technical efforts with university goals.
  • Encourage and support collaboration between campuses to share solutions and efficiencies.
  • Evaluate the cost of all large contracts, products, and services against university goals and consult executive financial stakeholders for wider budget impacts.
Qualifications:
  • Bachelor's degree in IT, CIS, Computer Science, or related field.
  • A minimum of 10 years of experience in technical management concentrating on advanced information technology systems and operations.
  • A Master's degree in Business Administration (MBA), IT, CIS, Computer Science, or related field is strongly preferred.
  • Extensive demonstrated experience in the monitoring, management, oversight, and strategic expansion of communications and system infrastructures, advanced network structure, and enterprise applications with a mix of centralized and distributed environments.
  • Extensive experience in deploying and implementing secure enterprise technology systems and processes in a complex environment that meet regulatory and contractual requirements as well as provide resilient and highly available services.
  • Experience in cloud or shared technology deployments among multiple institutions.
  • Demonstrated experience in service development, deployment, and management.
  • Experience in a higher education environment is preferred.
  • Extensive experience in aligning and prioritizing business needs with required changes in IT infrastructure and processes.

Salary Range: Commensurate, based on experience.

Application Instructions: Qualified applicants are requested to submit a cover letter, resume or curriculum vitae, and a list of at least three references.