Concessions Team Member

3 days ago


Las Vegas, Nevada, United States Fuku Concessions LLC Full time
Job Summary

Fuku Concessions LLC is seeking a highly motivated and energetic Concessions Cashier to join our team at Allegiant Stadium. As a Concessions Cashier, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities
  • Communicate with guests to provide a fast, friendly, and fun order experience
  • Take cash and credit card payments at the Point of Sale (POS) system
  • Demonstrate working knowledge of menu items, ingredients, and allergens
  • Effectively communicate talking points regarding menu items, brand initiatives, and Fuku culture
  • Answer guest questions and concerns about menu items
  • Suggestively sell and highlight promotional items/brand initiatives to increase sales, guest experience & loyalty
  • Ensure that guest orders are entered accurately into the POS system
  • Collect credit card and cash payments from guests
  • Hand orders to guests, ensuring timeliness and accuracy of each order
  • Address any guest concerns, directing them to a supervisor or manager if necessary
  • Act as a liaison between guests and the kitchen, handling any immediate guest needs
Requirements
  • Must be energetic and friendly with our guests
  • Ability to communicate clearly with guests and coworkers
  • Food Handlers Certificate a plus
  • Ability to anticipate service needs based on environmental and guest cues
  • Have a commitment to quality service and food + beverage knowledge
  • Previous quick service, concessions, or customer service experience highly encouraged
  • Desire to learn quickly with an interest in taking on new responsibilities
  • Display a calm demeanor during high-pressure scenarios and high-volume sales environments
Physical Demands

The physical demands for this position are seeing, hearing, speaking, reaching, sitting, standing, for 4 to 8 hours, bending, squatting, traveling from location to location, and moving intermittently during working hours. Ability to travel as business needs dictate to assist with Fuku events and concessions. These physical requirements may be accomplished with or without reasonable accommodations. Subject to wet floors, temperature extremes, and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly quartered environment.



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