Room Quality Assurance Specialist

2 weeks ago


Clearwater, United States HYATT Hotels Full time

Position Overview:
This role entails the thorough evaluation of guest accommodations following the cleaning process executed by the Housekeeping team. The ideal candidate should possess at least two years of relevant experience in Housekeeping to ensure that the standards of quality and cleanliness align with Hyatt's esteemed expectations. A proactive, detail-oriented, and meticulous approach to maintaining Hyatt's cleanliness standards is essential, along with strong interpersonal and verbal communication abilities.

Collaboration:
This position necessitates close cooperation with Housekeepers, Housekeeping Supervisors, and the Front Desk team. The individual will serve as a crucial link between Housekeeping and Front Desk, facilitating effective communication regarding the readiness of rooms for guest arrivals, including those of resort guests, owners, and VIPs.

Benefits:
Hyatt takes pride in offering outstanding benefits, which encompass:

  • A picturesque resort setting with stunning beach views
  • 12 complimentary hotel stays at Hyatt properties worldwide
  • Paid Time Off
  • A global family assistance policy that includes paid time off for new parents
  • Comprehensive Medical, Dental, Vision, and 401K plans with company matching after 30 days of employment

Candidate Requirements:
We seek individuals who possess:

  • A genuine commitment to meeting the needs of others in a dynamic environment
  • Proficient verbal and written communication skills
  • The capability to lift, pull, and push moderate weights (approximately 50 pounds)
  • Flexibility to work varied schedules, including weekends and holidays


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