Client Relations Associate

2 weeks ago


Los Angeles, California, United States Great Hire Staffing Full time
Job Summary

We are seeking a highly organized and detail-oriented Client Relations Associate to join our team at Great Hire Staffing. As a key member of our warehouse team, you will be responsible for providing exceptional customer service to our clients, ensuring timely communication, and coordinating client visits to review their items in our inventory.

Key Responsibilities
  • Check the warehouse email inbox regularly to identify emails that require attention and respond promptly to clients and other departments.
  • Communicate effectively with clients and other departments via email and in-person, ensuring that all necessary information is shared in a timely manner.
  • Coordinate client visits to the warehouse, taking notes of client requests and ensuring proper documentation and follow-up.
  • Coordinate the repair of furniture items for clients, including reviewing damages, advising the team, and communicating with repair service providers.
  • Provide exceptional customer service, responding to client inquiries, and resolving issues in a timely and professional manner.
Requirements
  • Bilingual in English and Spanish.
  • Strong email and verbal communication skills.
  • Strong in-person customer service and interpersonal skills.
  • Demonstrated organizing and project management skills.
  • Demonstrated ability to work with different software programs.
Work Schedule

Monday through Friday, 7:30 am to 5:00 pm. Must demonstrate reliability, dependability, professionalism in attendance, attire, and responsiveness to co-workers and clients.


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