Field Service Business Process Leader

5 days ago


Houston, Texas, United States Infogain Full time

**Job Requirements**

We are looking for an experienced professional with a minimum of 12 years of experience in business architecture or functional consulting roles, with the ability to design and visualize complex business processes and to align IT capabilities with business goals, ensuring that system design supports field service outcomes.

The ideal candidate will have proven experience of minimum 5+ years with cloud-based Field Service solutions (e.g., MS Dynamics, Salesforce Field Service), including integration with CRM and EventHub systems.

Strong knowledge of end-to-end Field Service business processes, including entitlements, case management, supply chain coordination, technician dispatch, and customer satisfaction is required.

Experience in working with IoT and real-time event-driven architectures is highly desirable.

Exceptional stakeholder management and communication skills are essential, along with the ability to lead cross-functional teams, manage timelines, and deliver on-field service-related projects.

A strong analytical, problem-solving, and decision-making capability is necessary, as well as knowledge of event-driven architecture, IoT integration, and data analytics in the context of Field Service.

Certification in Microsoft Dynamics 365 Field Service or similar platforms is highly desirable.

**Salary Range:** $120,000 - $180,000 per annum



  • Houston, Texas, United States Harnham Full time

    Harnham is seeking a talented Strategic Business Innovation Leader to join our team.Salary: $120,000 - $180,000 per year.About the RoleThe ideal candidate will play a pivotal role in driving business growth by analyzing industry trends and developing innovative strategies. This individual will collaborate with cross-functional teams to understand...


  • Houston, Texas, United States CVS Health Full time

    Pharmacy Business LeaderAs a Pharmacy Business Leader at CVS Health, you will be responsible for overseeing pharmacy operations and ensuring the delivery of exceptional patient care.The estimated annual salary for this role is between $134,720 and $168,320, depending on factors such as experience and location.Key Responsibilities:Patient Safety: Ensure the...


  • Houston, Texas, United States Industrial Service Solutions Full time

    Job SummaryWe are seeking an experienced Automation System Leader to join our team at Industrial Service Solutions.About the RoleThe successful candidate will be responsible for specifying, designing, programming, and testing automation and control systems for various industries, including Oil & Natural Gas, Petrochemical, Chemical, Food and Beverage, Steel,...


  • Houston, Texas, United States FIS Full time

    Job SummaryWe are seeking a highly skilled and experienced Strategic Asset Finance Business Leader to join our team at FIS. As a Senior Director of Product Management, you will be responsible for leading the Asset Finance business, driving revenue growth, and overseeing the development of new solutions.Key Responsibilities:Develop and execute a comprehensive...


  • Houston, Texas, United States Infogain Full time

    Job Summary">">We are seeking a seasoned Field Service Business Architect to lead the functional design and implementation of an end-to-end Field Service solution.">About the Role">">The ideal candidate will have a minimum 12 years of experience in business architecture or functional consulting roles, with a proven track record of designing and visualizing...


  • Houston, Texas, United States Infogain Full time

    Infogain, a human-centered digital platform and software engineering company based in Silicon Valley, is accelerating experience-led transformation for Fortune 500 companies and digital natives in various industries.We are seeking an experienced Digital Transformation Architect to lead the functional design and implementation of an end-to-end Field Service...


  • Houston, Texas, United States Clearpoint Full time

    Clearpoint is seeking a talented Business Intelligence Leader to join our team. In this role, you will be responsible for leading cross-functional teams to transform data into actionable insights. You will work closely with internal SMEs and business functions to ensure Data Governance requirements are met. The ideal candidate will have 8+ years of...


  • Houston, Texas, United States Local Business Full time

    About the RoleWe are looking for a highly motivated and experienced sales leader to join our team as a Residential Service Sales Director. The ideal candidate will have a strong background in sales management and a passion for driving sales growth.Key Responsibilities:Develop and implement sales strategies to improve market share and revenue...


  • Houston, Texas, United States KPMG Full time

    About the Role: KPMG is seeking a highly skilled Data Analyst Manager to join our National Audit Technology organization. As a key member of our team, you will play a critical role in driving business growth and success through data-driven insights and analysis.Responsibilities:Collect, analyze, and interpret complex data sets to identify trends, patterns,...


  • Houston, Texas, United States Cleaver-Brooks Sales and Service, Inc. Full time

    About UsCleaver-Brooks Sales and Service, Inc. is a 24/7 customer-driven operation that delivers efficient, reliable, safe, and environmentally sustainable solutions. As a market leader in providing fully integrated boiler and burner systems, we offer a wide range of capabilities from new equipment installation to rentals, retrofits, repairs, parts, and...


  • Houston, Texas, United States Diversified Full time

    At Diversified, we leverage technology to transform businesses. Our solutions help clients build meaningful connections through inspiring experiences, engaging audiences, and streamlining operations.We craft innovative solutions for:Delivering exceptional fan experiences at leading sports venuesBringing global events like the World Cup and Super Bowl into...

  • Business Leader

    3 weeks ago


    Houston, Texas, United States LESLIES POOLMART INC Full time

    Leslie's Poolmart Inc is seeking a dynamic and results-driven Business Leader to join our team as a District Manager in Training (DMIT). This role offers an exceptional opportunity for professional growth and development, with a comprehensive training program designed to prepare high-potential candidates for leadership roles.Company OverviewAs the world's...


  • Houston, Texas, United States Channel Personnel Services Full time

    Job OverviewThis Process Control Systems Leader role is a challenging opportunity to drive process control excellence in a dynamic Chemical Processing plant environment.


  • Houston, Texas, United States Openwork Full time

    Job Title: Business Process ConsultantWe are currently seeking a highly skilled Business Analyst/Project Manager to join our team at Openwork.About the RoleThis is an excellent opportunity for a detail-oriented and organized individual to work on 2 strategic enterprise projects, the e Learning Management System Software and Contract Management Software...


  • Houston, Texas, United States Houston Methodist West Hospital Full time

    Houston Methodist West Hospital is committed to leading medicine in West Houston, Katy and surrounding communities by delivering the Houston Methodist standard of exceptional safety, quality, service and innovation.Job Summary:We are seeking a highly skilled Operational Excellence Leader to join our team at Houston Methodist West Hospital. This individual...


  • Houston, Texas, United States HCL Technologies Ltd. Full time

    Job Summary:HCL Technologies Ltd. is seeking a highly skilled Field Service Operations Team Leader to join our team.About the Role:This is a challenging and rewarding position that requires strong technical expertise, excellent customer service skills, and the ability to work effectively in a team environment.Key Responsibilities:Team Leadership: Manage a...


  • Houston, Texas, United States ANDRITZ Full time

    About the RoleAs an Industrial Field Service Engineer II at ANDRITZ, you will play a crucial role in ensuring the optimal performance of our supplied equipment at customer facilities. Your primary responsibility will be to provide mechanical repair, process startup, and customer training services.Key Responsibilities:Confer with technical personnel to...


  • Houston, Texas, United States Metis Technology Solutions Inc Full time

    Metis Technology Solutions Inc is seeking a highly experienced Business Development Leader to spearhead its efforts in the Federal Defense and Intelligence Community.Job SummaryThis is an exceptional opportunity for a seasoned business development professional with expertise in identifying, pursuing, and capturing high-value opportunities within the Federal...


  • Houston, Texas, United States McMann & Ransford Full time

    About McMann & RansfordMcMann & Ransford is a leading consulting firm with a proven track record of driving business model changes and accelerating growth for its clients. With over 30 years of experience, the company has developed three core practices: Revenue Enhancement, Professional Services Development, and Human Capital Optimization.Job SummaryWe are...


  • Houston, Texas, United States Polk Mechanical Company Full time

    Senior HVAC Field Leadership RolePolk Mechanical Company is expanding in Dallas/Fort Worth and seeking a Senior HVAC Field Leadership Role to join our team. As a leader, you will oversee a team of service technicians and drive business growth through excellent customer service.About the Role:Lead and manage a team of service technicians to deliver...