Pharmacy Technician and Benefits Specialist

7 hours ago


Worcester, Massachusetts, United States U Mass Memorial Health Full time
Job Summary

We are seeking a highly skilled Pharmacy Technician and Benefits Investigation Specialist to join our Advanced Therapeutics team at UMass Memorial Health. As a key member of our team, you will play a critical role in providing exceptional patient care and support.

Key Responsibilities
  • Provide integrated support to patients, pharmacists, and healthcare providers by providing a hands-on approach to total quality patient care.
  • Work closely with patients and/or their families to obtain the best possible medication and allergy history, including interviewing patients and utilizing active listening skills.
  • Operate electronic health records to obtain patient medication history information and contact outside medical facilities to obtain patient medication history information.
  • Document medication and allergy discrepancies in the patient medical chart and clarify orders with prescribers.
  • Assist in training PharmD students and pharmacy residents on the medication reconciliation process and maintain required documentation in accordance with regulatory and hospital requirements.
  • Participate in identifying problems or areas for improvement and assist supervisor with problem-solving projects and improving operations.
Requirements
  • High school diploma or equivalent.
  • Current license with the Massachusetts Board of Pharmacy.
  • Certified by one of the national governing bodies such as Pharmacy Technician Certification Board PTCB, or the National Healthcareer Association ExCPT.
  • Three years of previous pharmacy experience.
  • Position requires proficiency in math with knowledge and ability to use a computer for data entry.
Benefits

As a Pharmacy Technician and Benefits Investigation Specialist at UMass Memorial Health, you will have the opportunity to work in a dynamic and supportive environment with a team of dedicated professionals. You will also have access to a comprehensive benefits package, including health insurance, retirement savings, and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about providing exceptional patient care and support, we encourage you to apply for this exciting opportunity.



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