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Customer Service Representative

2 months ago

Metairie, United States FYZICAL Therapy and Balance Centers Full time
Job Description

FYZICAL Therapy and Balance Centers is seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our staff, you will play a vital role in providing exceptional patient care and ensuring a seamless experience for our clients.

Responsibilities:
  • Patient Scheduling: Coordinate patient appointments, manage schedules, and ensure timely communication with patients and physicians.
  • Administrative Support: Gather new patient data, track referrals, and maintain accurate records.
  • Communication: Act as a liaison between patients and physicians, disseminate information, and respond to inquiries.
  • Financial Management: Collect payments, verify insurance, and manage billing processes.
  • Office Operations: Manage mail, distribute reports, and maintain a clean and organized workspace.
Requirements:
  • Education: High school diploma or equivalent.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Organizational Skills: Ability to multitask, prioritize tasks, and maintain accuracy.
  • Teamwork: Collaborate with office staff to ensure seamless operations.
  • Compassion: Demonstrate empathy and understanding towards patients in need.

FYZICAL Therapy and Balance Centers is committed to providing exceptional patient care and a supportive work environment. If you are a motivated and compassionate individual with excellent communication skills, we encourage you to apply for this exciting opportunity.