Director of Patient Care Excellence

1 week ago


Chattanooga, Tennessee, United States Concentra Full time
About Our Company

Concentra is a dynamic healthcare organization committed to providing high-quality patient care and customer service. Our team of professionals is dedicated to making a positive impact on the lives of our patients and clients.


Job Description

We are seeking a skilled and experienced Director of Patient Care Excellence to join our leadership team. In this role, you will be responsible for overseeing the daily operations of multiple centers, ensuring compliance with state regulations, and driving process improvements to enhance patient care and satisfaction.


Responsibilities
  • Clinical Leadership: Collaborate with clinicians to develop and implement effective clinical strategies, driving optimal outcomes and case closure.
  • Operational Management: Manage key operations metrics, including Turn Around Time (TAT), Net Patient Experience Rating (NPER), and Pearl C4, ensuring excellence in patient care and customer service.
  • Leadership Development: Foster a culture of continuous learning and growth, empowering colleagues to excel in their roles and achieve their full potential.

What We Offer

We offer a comprehensive benefits package, including a salary range of $125,000 - $155,000 per annum, depending on experience. If you are a passionate and results-driven leader with a commitment to delivering exceptional patient care and customer service, we encourage you to apply for this exciting opportunity.



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