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Facilities Cleaning Supervisor

2 months ago

Cambridge, Massachusetts, United States Compass Group Careers Full time
Position Overview

Position Title: Janitorial Manager

Reports To: [Insert Reporting Structure]

Salary: Experienced

Pay Grade: 12

Compensation Details:

As a key division of Compass Group USA, ESFM specializes in Integrated Facilities Management (IFM) and is a proud member of the International WELL Building Institute (IWBI). Our mission is to enhance the workplace experience by providing innovative facilities management solutions that prioritize safety, health, and sustainability.

We serve a diverse clientele across various sectors, including Life Sciences, Technology, Oil & Gas, and Manufacturing. With a self-performance model that accounts for 80% of our service delivery, we ensure a consistent and high-quality experience for our clients, which in turn fosters employee engagement and productivity.

In recognition of our excellence, ESFM received the prestigious George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

Key Responsibilities:

  • Develop and assess standards and operational procedures for all personnel in line with established facility policies.
  • Oversee safety, sanitation, and maintenance initiatives while nurturing strong relationships with clients and customers.
  • Support client satisfaction and manage resources efficiently.
  • Encourage the professional development of all team members.
  • Facilitate communication and coordination among supervisory and management teams.
  • Perform additional duties as required.

Qualifications:

  • Bachelor's degree preferred; Associate's degree required or equivalent relevant experience.
  • 1-3 years of relevant experience preferred.
  • Demonstrated strong work ethic and commitment to quality customer service.
  • Exceptional stress management, organizational, and follow-through skills.
  • Effective communication abilities with management, clients, and team members.
  • Proficient in Microsoft Office Suite and other Windows-based software.

Benefits:

  • Medical, Dental, and Vision Insurance
  • Life and Disability Insurance
  • Retirement Plan
  • Paid Time Off and Holiday Time Off
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Health and Wellness Programs
  • Discount Marketplace
  • Commuter Benefits
  • Pet Insurance
  • Identity Theft Protection

About Compass Group:

Compass Group is an equal opportunity employer committed to fair treatment of all applicants and associates based on their abilities and experiences, without discrimination. We welcome all qualified applicants, including those with a criminal history, in accordance with applicable laws.

Applications are accepted on an ongoing basis.

ESFM maintains a drug-free workplace.