Customer Service Expert

2 days ago

Hayward, California, United States Aurora Technologies Full time
{"title":"Customer Service Representative","description":"Unlock Your Potential at Aurora Technologies

Are you ready to embark on a mission that combines technical expertise with exceptional customer service? Look no further than Aurora Technologies, where we're shaping the future of energy transition and digitalization.

As a Customer Service Representative, you'll be the face of our company, providing expert advice to customers on our product range, developing tailored solutions, and presenting alternatives that meet their needs. Your technical knowledge and problem-solving skills will be put to the test as you create and calculate offers, negotiate conditions, and check the plausibility of orders.

But it's not all about the numbers. You'll also be responsible for handling customer inquiries, both over the phone and through our ordering platform, and actively supporting our customers by recommending alternative and additional products. Regular communication with your colleagues in the inside and outside sales teams will keep you informed about customer developments and other customer-related information.

What sets you apart? A technical or electrical engineering education, ideally with some industry experience under your belt. If you're passionate about delivering exceptional customer experiences and have a knack for finding creative solutions, we want to hear from you.

At Aurora Technologies, we're committed to creating a work environment that's #rexellent, modern, and full of opportunities for growth and development. Join us in Heidelberg and be part of a team that's shaping the future of energy transition and digitalization.

","requirements":"What You'll Bring:
  • A technical or electrical engineering education
  • Industry experience, ideally in a customer-facing role
  • Excellent communication and problem-solving skills
  • A passion for delivering exceptional customer experiences
","benefits":"What You'll Get:
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a leading company in the energy transition and digitalization space
","contact":"

Ready to take the next step? Apply now and join our team of experts who are shaping the future of energy transition and digitalization.

","company":"Aurora Technologies"}

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