Store Operations and Customer Support Associate
4 days ago
Job Responsibilities: As a Service Team Member at Michaels, your primary responsibilities will include:
* Engaging with customers, providing solutions to their needs, and creating a positive shopping experience
* Maintaining store appearance and ensuring high-quality visual displays
* Assisting with merchandise recovery and maintenance, including stockroom organization and inventory control
Key Performance Indicators (KPIs):
* Measuring customer satisfaction through surveys and feedback
* Tracking sales growth and achieving targets
* Maintaining high levels of store appearance and visual display standards
Requirements:
* Ability to work in a fast-paced retail environment with excellent communication skills
* Strong attention to detail, organizational skills, and ability to multitask
* Physical stamina to stand for long periods, move throughout the store, and lift heavy boxes
Benefits: At Michaels, we recognize the importance of supporting our team members' overall wellbeing. Our comprehensive benefits package includes health insurance, paid time off, tuition assistance, and employee discounts, among other perks.
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Store Manager
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