Orthodontic Treatment Manager

3 weeks ago


Laguna Niguel, California, United States Orthodontic Office Dental Full time

Are you a motivated and organized individual looking for a challenging role in healthcare? Our Orthodontic Office Dental in South Orange County is seeking a skilled Treatment Coordinator to join our team. In this position, you will play a vital role in ensuring the success of our patients by coordinating treatment plans, scheduling appointments, and educating patients on treatment options.

As a Treatment Coordinator, you will be responsible for acting as a liaison between patients, orthodontists, and other team members to coordinate treatment plans. You will guide patients from their initial phone call to beginning treatment, demonstrate a genuine passion for our orthodontic services, schedule appointments, consultations, and follow-up visits according to treatment protocols. You will also educate patients on treatment options, procedures, and expected outcomes, maintain accurate treatment records, and ensure compliance with privacy regulations.

Responsibilities:

  • Act as a liaison between patients, orthodontists, and other team members to coordinate treatment plans.
  • Schedule appointments, consultations, and follow-up visits according to treatment protocols.
  • Educate patients on treatment options, procedures, and expected outcomes.
  • Maintain accurate treatment records and ensure compliance with privacy regulations.

Requirements:

  • Prior experience in dental or orthodontic office administration, insurance coordination, or related field preferred.
  • Proficiency in dental or medical insurance terminology, billing codes, and claims processing procedures.
  • Excellent communication skills, both written and verbal, with the ability to convey complex information clearly and compassionately.
  • Strong interpersonal skills and the ability to build rapport with patients, colleagues, and insurance providers.
  • Detail-oriented with exceptional organizational and multitasking abilities.
  • Proficiency in computer applications, including dental software and Microsoft Office suite.
  • Commitment to maintaining confidentiality and adhering to HIPAA guidelines.

Salary Range: $22-$33 per hour + bonuses. We offer a competitive salary, excellent benefits, and opportunities for growth and development in a supportive work environment.



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