Front Desk Healthcare Professional

3 weeks ago


Laguna Niguel, California, United States Orthodontic Office Dental Full time

Join our dynamic team at Orthodontic Office Dental in South Orange County as a skilled Treatment Coordinator. As a Treatment Coordinator, you will play a critical role in delivering exceptional patient care and supporting our orthodontic team. Your responsibilities will include coordinating treatment plans, scheduling appointments, and educating patients on treatment options.

To succeed in this role, you will need to possess excellent communication and interpersonal skills, with the ability to build strong relationships with patients, colleagues, and insurance providers. You should have prior experience in dental or orthodontic office administration, insurance coordination, or related field, and proficiency in dental or medical insurance terminology, billing codes, and claims processing procedures. You should also be detail-oriented with exceptional organizational and multitasking abilities.

Key Responsibilities:

  • Coordinate treatment plans with patients, orthodontists, and other team members.
  • Schedule appointments, consultations, and follow-up visits according to treatment protocols.
  • Educate patients on treatment options, procedures, and expected outcomes.
  • Maintain accurate treatment records and ensure compliance with privacy regulations.

Requirements:

  • Prior experience in dental or orthodontic office administration, insurance coordination, or related field preferred.
  • Proficiency in dental or medical insurance terminology, billing codes, and claims processing procedures.
  • Excellent communication skills, both written and verbal, with the ability to convey complex information clearly and compassionately.
  • Strong interpersonal skills and the ability to build rapport with patients, colleagues, and insurance providers.
  • Detail-oriented with exceptional organizational and multitasking abilities.
  • Proficiency in computer applications, including dental software and Microsoft Office suite.
  • Commitment to maintaining confidentiality and adhering to HIPAA guidelines.

Salary Range: $22-$33 per hour + bonuses. We offer a competitive salary, excellent benefits, and opportunities for growth and development in a supportive work environment.



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