Branch Manager

4 weeks ago

Atlanta, Georgia, United States Regions Bank Full time
Job Description:

At Regions Bank, we are seeking a highly motivated and experienced Branch Manager to lead our team of financial services professionals. As a key member of our leadership team, you will be responsible for driving branch performance results through strong individual sales performance, ensuring the team meets and exceeds branch sales, quality, and service goals, and maintaining an operationally efficient and compliant branch.

Key Responsibilities:
  • Lead a small team of branch associates responsible for contributing to new revenue generation through identifying customer needs and providing appropriate guidance and perspective about Regions solutions.
  • Conduct outside sales efforts commensurate with market opportunity to generate new business clients while also maintaining and expanding existing consumer and business banking relationships.
  • Educate associates, customers, and surrounding community about best practices to achieve and maintain financial wellness in addition to emerging bank technology and digital solutions such as mobile, online and ATM offerings, all designed to make banking easier.
  • Coach and develop branch associates through execution of iConnect - the Region's Sales, Service and Coaching process, with considerable guidance from assigned mentor, senior level managers and internal support partners.
  • Provide consistent and timely coaching and guidance to associates to assist with strengthening their product knowledge and identifying customer needs.
  • Educate and advise customers on Regions Consumer and Business products and services, including all loan and deposit types in addition to assisting with annuities and life insurance.
  • Ensure a consistent optimal customer experience, including handling customer's transactional needs as needed. This may include sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they want.
  • Resolve escalated customer and associate issues and provide counseling to associates as needed in partnership with senior leadership and Human Resources.
  • Manage recruiting and selection process for assigned branch.
  • Maintain relationships with Line of Business partners and refer customers to an internal team of experts when additional complex financial goals and needs are recognized.
  • Follow all bank policies, processes, procedures, and internal audit requirements and adhere to applicable laws and regulations, including completing individual duties specific to the role of Branch Manager, and ensures all associates in the branch complete their delegated operational risk management duties as assigned; as a member of the branch team, ensures sound banking practices, including managing, identifying, and reporting operational risks.
Requirements:
  • High School Diploma or GED.
  • Two (2) years of Financial Services, sales, or sales management experience.
  • Expected to obtain an active Life Insurance License within first twelve (12) months and maintain continuing education for licensing requirements.
  • Ability to work on Saturday as needed.
Preferences:
  • College degree.
  • Life Insurance License.
  • Supervisory experience within the Financial Services industry.
  • Five (5) years of banking and/or lending experience.
  • Five (5) years of relationship-based client consultation experience.
Skills and Competencies:
  • Ability to exhibit mastery of key advice, guidance, and education concepts.
  • Ability to provide effective feedback and guidance.
  • Ability to handle multiple priorities simultaneously.
  • Excellent communication and customer service skills.
  • Excellent leadership and problem-solving skills.
Compensation Details:

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum: $55,319.60 USD

Median: $74,080.00 USD

Incentive Pay Plans: This role is eligible to participate in a commission incentive plan. Employees have the potential to earn commission based on performance against defined metrics and goals. This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.

Benefits Information:

Regions offers a benefits package that is flexible, comprehensive and recognizes that one size does not fit all for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation/Sick Time.
  • 401K with Company Match.
  • Medical, Dental and Vision Benefits.
  • Disability Benefits.
  • Health Savings Account.
  • Flexible Spending Account.
  • Life Insurance.
  • Parental Leave.
  • Employee Assistance Program.
  • Associate Volunteer Program.

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

Location Details:

Mountain Crossing

Location: Dacula, Georgia

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work and thrive is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

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