Customer Service Assistant Manager
12 hours ago
Hannaford Supermarkets is a leading grocery retailer with a rich history dating back to 1883. We are committed to providing high-quality products and exceptional customer service to our communities.
Job SummaryWe are seeking a highly skilled and motivated Customer Service Assistant Manager to join our team. As a key member of our Front End Operations team, you will be responsible for ensuring seamless customer experiences and efficient store operations.
Key Responsibilities- Train and develop department associates to meet departmental needs
- Ensure compliance with company sanitation, safety, and food safety standards
- Supervise the effective operation of the office/service desk/kiosk/front end/bottle room
- Secure office and front-end cash drawers at all times when leaving it unattended
- Perform cashier and/or bagging functions, as needed
- Assist in conducting performance appraisals and service observations in accordance with company standards
- A high school graduate or equivalent preferred
- Strong understanding of store operations and merchandising techniques preferred
- Effective communication, customer service, and selling skills
- Must have effective interpersonal and organizational skills
- Desire and ability to lead and manage a team
- Ability to use computers and other communication systems required, performing all job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
- Pull or push up to 75 lbs. on occasion
- Promote customer goodwill by role modeling and providing high standards in customer service
- Treat all associates with fairness, dignity, and respect
- Assist in managing the Front End operations in accordance with established department standard practices
Hannaford Supermarkets is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary range of $27.25 per hour.
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