Customer Service and Sales Team Lead

3 days ago


Summerville, South Carolina, United States Preferred Appliance Sales and Repair - APS Full time
Lead Our Sales TeamWe are seeking a highly motivated and dynamic Customer Service and Sales Team Lead to lead our sales team and drive sales through effective merchandising and customer engagement. As a Team Lead, you will be responsible for managing a team of sales associates and repair technicians, overseeing inventory management, and ensuring compliance with company policies and procedures. We offer a competitive salary of $55,000-$75,000 per year, depending on experience, as well as comprehensive benefits, including Aflac and retirement plans. Opportunities for professional growth and development are also available.

ResponsibilitiesThe ideal candidate will have proven experience as a store manager or in a similar leadership role, preferably in the appliance or retail industry. Strong leadership skills with the ability to motivate and inspire a team are essential. Excellent communication and interpersonal skills, as well as strong organizational and multitasking abilities, are required. The individual must have a results-driven mindset with a focus on achieving sales targets and customer satisfaction. Proficient in MS Office and familiarity with retail management software are necessary. The successful candidate will also be responsible for:
  • Leading a team of sales associates and repair technicians to achieve store goals and provide excellent customer service.
  • Driving sales through effective merchandising, customer engagement, and implementing promotional strategies.
  • Ensuring that all customers receive top-notch service and that their needs are met promptly and professionally.
  • Overseeing inventory management, store maintenance, and ensuring compliance with company policies and procedures.
  • Recruiting, training, and developing team members to enhance their skills and performance.
  • Managing store budgets, financial reports, and ensuring profitability through effective cost control and revenue generation strategies.


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