Sales and Service Supervisor
3 weeks ago
About the Role:
The Store Manager is accountable for leading and developing high-performing teams, ensuring excellent customer service, driving sales and profitability, and maintaining a positive store environment.
Main Responsibilities:
- Develop and lead teams by providing comprehensive training, regular feedback, and coaching to associates.
- Collaborate with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction.
- Implement company change efforts, provide clear expectations, and guide the implementation of business solutions.
- Model exemplary customer service standards and support customer service initiatives.
- Drive financial performance and sales by reviewing P&L statements, managing expenses, and developing action plans to mitigate shrink and achieve sales and profit goals.
- Provide supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties.
Compensation and Benefits:
The estimated annual salary range for this position is $72,000.00-$90,000.00, plus additional compensation including annual or quarterly performance bonuses and Regional Pay Zone (RPZ), Sales Volume Category (SVC), and Complex Structure.
Requirements:
- A minimum of 2 years' general work experience; OR 1 year's retail experience and 1 year's supervisory experience; OR equivalent combination of education and experience.
- For facilities that sell firearms, the position requires successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
- Associates will be required to attend and successfully complete all job-required trainings and assessments.
Location:
1317 N Main St Ste A1, Summerville, SC 29483-7342, United States of America
Equal Opportunity Employer:
We value diversity and believe we are best equipped to help our associates, customers, and communities thrive when we really understand and respect each other.
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