Broadcast Solutions Specialist
4 weeks ago
Job Summary
Evertz Microsystems is seeking a skilled Broadcast Solutions Specialist to join our team. As a key member of our technical support group, you will be responsible for providing expert technical guidance and support to our customers worldwide.
Key Responsibilities
- Provide technical direction to customers regarding operational issues, firmware upgrades, and general maintenance
- Assess customer product applications, troubleshoot, and diagnose issues to determine root causes
- Recommend solutions using various levels of technical language appropriate to the customer
- Support the development of product communications by generating customer guides and providing technical writing groups with information
- Install products or systems at customer sites and deliver training to customers
Requirements
- Electrical, Electronic, or Computer Electronic Technician Diploma required
- Direct experience with Server Hardware, Linux OS, and Network setup is an asset
- Similar experience will be considered an asset
- Unparalleled desire to help customers and deliver service excellence
- Passion for technology and learning new software and hardware products
- Problem-solving ability and ability to react to changing situations
- Must be eligible for international travel and able to work alone with little or no supervision
About Evertz Microsystems
Evertz Microsystems is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices. We have expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production, including content creation, content distribution, and content delivery.
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