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Customer Service Representative

1 month ago

Danvers, Massachusetts, United States Savers | Value Village Full time
About Us

Savers | Value Village is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature. We operate over 300 stores across the US, Canada, and Australia, offering a wide range of gently-used clothing, accessories, and household goods.

Job Summary

We are seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for creating an exceptional experience for our customers, donors, and team members. This is a fantastic opportunity to work in a purpose-driven company that values diversity, equity, and inclusion.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive experience for our customers
  • Process donations and maintain a clean and organized store environment
  • Work collaboratively with the sales team to achieve sales goals and provide a seamless shopping experience
  • Participate in visual merchandising and store displays to create an engaging shopping environment
What We Offer
  • A comprehensive onboarding and training program to ensure your success
  • A competitive salary and benefits package, including health insurance, life insurance, and a 401(k) plan
  • Opportunities for career growth and development, including training and education programs
  • A fun and dynamic work environment with a team of passionate and dedicated individuals
Why Join Our Team?

At Savers | Value Village, we are committed to creating a workplace that is inclusive, equitable, and respectful. We believe that our diversity is our strength, and we strive to create a work environment that reflects the communities we serve. If you are passionate about customer service, sustainability, and community engagement, we encourage you to apply for this exciting opportunity.