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Bilingual Customer Service Representative

2 months ago

Alice, Texas, United States Allstate Insurance Company Full time

Job Summary

We are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team. As a key member of our sales and customer support team, you will be responsible for providing exceptional customer service, assisting customers with their insurance needs, and helping to drive business growth through sales and marketing efforts.

Key Responsibilities

  • Provide exceptional customer service to customers in a bilingual environment
  • Assist customers with their insurance needs, including answering questions, resolving issues, and providing product information
  • Help to drive business growth through sales and marketing efforts, including identifying new business opportunities and developing relationships with customers
  • Work closely with the sales and customer support team to achieve business goals and objectives
  • Stay up-to-date on industry trends and developments, and make recommendations for improving our products and services

Requirements

  • High school diploma or equivalent required; degree in business, marketing, or a related field preferred
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions
  • Ability to work in a team environment and contribute to a positive and productive work culture

What We Offer

  • A competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off
  • Opportunities for professional growth and development, including training and education programs
  • A dynamic and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service
  • The chance to work for a leading insurance company with a strong reputation for innovation and customer satisfaction

How to Apply

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application, including your resume and a cover letter, to our website.