Practice Operations Manager
3 weeks ago
We are seeking an experienced Practice Operations Manager to join our team at NYU Grossman School of Medicine. The successful candidate will be responsible for overseeing and managing front-end operational activities and ensuring adherence to policies and procedures of the Faculty Group Practice.
Key Responsibilities:
- Collaborate with practice managers to implement, optimize, and monitor operational performance of front-end activities, policies, and procedures.
- Develop key indicators and benchmarks for practices, including productivity and quality, and review and disseminate information to practices on a regular basis.
- Oversee the coordination, integration, communication, implementation, and performance evaluation of practice and clinical operations, and policies and procedures.
- Identify areas for improvement and develop detailed action plans as necessary.
- Optimize patient flow and patient access.
- Serve as liaison with on-site supervisors/coordinators.
- Work with Coordinator/Supervisor to ensure appropriate staffing levels, coordination of resources, and effective assignment of duties.
- Implement and optimize template management with supervisor/coordinator per Department policies.
- Work with the Administrator to onboard new faculty as needed.
- Serve as an on-site resource to improve practice operations.
Requirements:
- Seven to ten years minimum experience in healthcare operations with emphasis on physician practice operations.
- Bachelors degree required.
- Excellent written and oral communication skills.
- Ability to prioritize effectively and handle shifting priorities professionally.
- Strong workflow analysis and business process integration skills.
- Ability to think systemically and understand the implications of policies and practices.
- Ability to anticipate problems and take decisive action.
- Strong interpersonal skills.
- Lead others for implementation of projects and organizational workflow redesign.
Preferred Qualifications:
- Lean six sigma experience preferred.
About NYU Grossman School of Medicine:
NYU Grossman School of Medicine is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information, or any other factor which cannot lawfully be used as a basis for an employment decision.
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