Customer Service Representative

4 weeks ago


Grafton, Wisconsin, United States Valvoline Instant Oil Change Full time

Job Summary

We are seeking a skilled Customer Service Advisor to join our team at Valvoline Instant Oil Change. As a Customer Service Advisor, you will be the first and last point of contact for our customers, creating lasting impressions and building loyal relationships through exceptional service and product knowledge.

Key Responsibilities

  • Deliver a positive first impression to each guest with a warm, friendly greeting
  • Present oil change options and additional services based on manufacturer recommendations
  • Build trust and win repeat, loyal customers
  • Evaluate customers' needs, working quickly and efficiently
  • Provide hands-on assistance under the hood as needed
  • Master products, services, and company knowledge

Requirements

  • Effective interpersonal, oral communication skills
  • Enjoy interacting with people face-to-face
  • Be friendly and ready to work as part of a customer-focused team
  • Have an eagerness to learn and grow
  • Occasionally lift up to 50 pounds
  • Have full mobility and the ability to work with your hands above your head
  • Stand for extended periods of time and climb stairs

Benefits

  • Competitive pay & flexible work schedule
  • On-the-job training
  • Company provided uniforms and tools
  • We promote from within - a commitment we are passionate about
  • No late evenings
  • Monthly bonus opportunities
  • Paid time off and holidays*
  • Medical, dental, vision, and matching 401(k) savings plans*

*Terms and conditions apply, and benefits may differ depending on location

Equal Opportunity Employer

Klees-Sulok Oil Companies, Inc. is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Accommodations

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process.



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