Systems Analyst

4 weeks ago

Grafton, Wisconsin, United States UFS LLC Full time
Job Description

As a Systems Analyst at UFS LLC, you will play a crucial role in ensuring the optimal performance and integration of resources supporting our technological environment. This position will support upgrades, testing, change plans, operational tasks, and document programs for operating systems, applications, and process improvement.

Key Responsibilities
  • Provide support for assigned applications, ensuring high availability
  • Provide hands-on and remote troubleshooting and problem resolution
  • Drive efforts to proactively identify application or system issues improving availability and performance
  • Ensure application Service Level Agreements are exceeded by maintaining ownership of incidents through resolution
  • Complete projects, coordinate with team members, and provide status updates
  • Assist on entry phases of applications systems analysis and programming activities
  • Track problems and bugs and communicate with customers as resolutions are implemented
  • Provide support for internal business units, maintain and setup processes as needed for assigned applications
  • Stay current on security-related issues and analyze the impact on UFS; making recommendations for security management and monitoring processes
  • Generate and maintain virtual servers; perform vulnerability management
  • Perform problem-solving duties for supported applications for internal and external customers
  • Ability to train end users on the final product along with creating and maintaining technical business process documentation
  • Analyzing functional and/or technical processes
  • Windows Server testing for application patches and upgrades to MS SQL and DB2
  • Other duties as assigned
Requirements
  • Bachelor's degree
  • 3-5 years' experience with Microsoft SQL and IBM DB2
  • Fiserv Premier experience a plus
  • MS Windows Server experience
  • Previous experience in the banking industry
Work Environment
  • Typical office environment
  • Travel - Approx 5%

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