Salesforce Solution Architect

2 weeks ago


Franklin, Nebraska, United States HCL Technologies Full time
Job Title: Solution Manager

Job Summary:

As a Solution Manager at HCL Technologies, you will be responsible for developing and implementing solutions for our customers using Salesforce products. You will work closely with internal teams and client partners to deliver an exceptional customer experience. This role requires around 15 years of IT experience, with expertise in architecting complex solutions for Salesforce products. You should have excellent written, verbal, and presentation skills, as well as the ability to effectively prioritize and execute tasks in tight timelines.

Key Responsibilities:

• Develop and implement solutions for customers using Salesforce products

• Work closely with internal teams and client partners to deliver an exceptional customer experience

• Participate in due diligence meetings with customers to gather information on proposals

• Understand customer requirements and develop solutions to meet their needs

• Prepare technical solutions for customer proposals against RFP's/RFI's

Desired Skills & Experience:

• Around 15 years of IT experience with expertise in architecting complex solutions for Salesforce products

• Expert knowledge of Salesforce product suite and AppExchange products

• Understanding of various third-party integration methodologies supported by Salesforce

• Excellent understanding of overall Project Life Cycle (analysis, delivery, testing, quality, deployment etc)

• Thorough understanding of development methodologies like Waterfall, Agile, Hybrid

• Well-versed with Salesforce data model and solution architecture

• Experience with Salesforce Sales / Service / Marketing / Commerce/ CPQ products (minimum any 3 as combination)

Interpersonal Skills:

• Excellent written, verbal, and presentation skills

• Ability to effectively prioritize and execute tasks, and collaborate with various stakeholders and deliver in tight timelines

• Experience working in a team-oriented, collaborative environment

Language: English
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