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Pet Resource Coordinator

2 months ago

North Aurora, Illinois, United States Anderson Humane Full time
Job Summary

Anderson Humane is seeking a dedicated and compassionate Animal Adoption Specialist to join our team. As a key member of our adoption center, you will play a vital role in helping our animals find their forever homes.

Key Responsibilities
  • Ensure animal spaces are clean and well-maintained, promoting a healthy and safe environment for our animals.
  • Provide exceptional customer service, greeting visitors and assisting them in finding their new family member.
  • Utilize various computer programs to gather information and process animal adoptions efficiently.
  • Stay up-to-date on our programs and events, promoting them to visitors and the community.
  • Maintain a welcoming environment for both animals and visitors.
Requirements
  • At least one year of professional customer service experience.
  • Strong communication skills, demonstrating warmth and inclusivity.
  • Ability to learn new software programs quickly.
  • Professionalism in high-emotion situations.
  • Natural ability to juggle tasks and prioritize.
What We Offer
  • A competitive hourly rate of $17, with an additional $1 per hour for Spanish fluency.
  • A flexible, part-time schedule including weekdays, weekends, and holidays.
  • A 401(k) program for long-term savings.
  • An Employee Adoption Discount, because pets are like family.