Pharmacy Department Manager

1 week ago

Redding, California, United States Rite Aid Full time
Job Summary

The Pharmacy Manager is responsible for overseeing the daily activities of the Pharmacy department within a retail store. This includes ensuring the accuracy and appropriateness of all prescriptions filled, as well as providing excellent customer service to patients and customers.

Key Responsibilities
  • Ensure the accuracy and appropriateness of all prescriptions filled by completing Drug Utilization Review and Final Quality Assurance, applicable to state and federal Board of Pharmacy regulations.
  • Immunize and vaccinate patients and administer other recommended clinical programs, including MTM (Medication Therapy management) when available, Pay for Performance, community outreach, and all other new or ongoing programs as identified to build profitable business and script growth.
  • Oversee the daily activities of the Pharmacy department, including supervising Pharmacy Technicians, Wellness Ambassadors, and other support staff.
  • Counsel customers with regard to medications filled at the pharmacy and ensure growth and profitability of the Pharmacy Department.
  • Handle and resolve customer issues, complaints, and questions to build customer trust and loyalty.
  • Comply with all federal and state laws and regulations, including maintaining a clean and efficient Pharmacy department and ensuring excellent customer service by Pharmacy associates.
  • Provide leadership and development for associates by communicating career opportunities, providing regular performance feedback, and advocating a culture of recognition, appreciation, and praise.
  • Maintain appropriate security of the Pharmacy department and manage pharmacy inventory at acceptable levels to fulfill customer need.
  • Ensure compliance with all policies and procedures for controlled substance dispensing and record keeping, and prioritize Pharmacy Department tasks and follow through to ensure all tasks are completed in a timely manner.
Requirements
  • Bachelor's degree (BS), Doctoral degree (PHARM.D.), or equivalent in Pharmacy, and Immunization Certification through an accredited organization (i.e. APhA) plus a minimum of one (1) year experience as a licensed Pharmacist; or equivalent combination of education and experience.
  • Valid Pharmacist License in the state practicing pharmacy, and valid Immunization Certification.
Work Environment

Rite Aid is an equal opportunity employer and is committed to cultivating a diverse work environment where individual differences are appreciated and respected.

The Pharmacy Manager will work in a fast-paced retail environment, interacting with customers, patients, and associates to provide excellent customer service and ensure the accuracy and appropriateness of all prescriptions filled.

The Pharmacy Manager will also be responsible for maintaining a clean and efficient Pharmacy department, ensuring compliance with all policies and procedures, and providing leadership and development for associates.

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