Administrative Assistant
3 weeks ago
Smile Doctors is seeking an exceptional Front Desk Coordinator I to provide outstanding patient experience and support our team. This full-time role offers a competitive salary of $45,000-$55,000 per year, depending on experience, along with a bonus structure.
About the Role:
- Welcome patients to our practice and provide information about our clinic features
- Deliver exceptional customer service
- Answer, screen, and route incoming calls and take messages as needed
- Check-in and collect general information from patients on their first visit
- Verify insurance information
- Notify clinicians of patient arrival and readiness
- Makes appointments for returning patients as necessary
- Print/reprint appointment reminders and school/work excuses
- May make changes to the patient schedule as necessary
- Coordinate payment arrangements or account resolution
- Receive, store, and deliver shipments and mail
- Takes payments and posts to account
- Updates charts and patient information
- Drives internal marketing initiatives and fosters participation from everyone
Requirements:
- High School Diploma or equivalent required
- One (1) year of administrative experience preferred
- Customer service experience preferred
- BASIC knowledge of Microsoft Office
Benefits:
- Competitive salary + bonus structure
- Monday - Thursday full time schedule (approx. 32-34 hours per week)
- Medical, dental, vision, and life insurance
- Short and long-term disability coverage
- 401(k) plan
- 2 weeks paid time off in your first year + paid holidays
- Discounts on braces and clear aligners for you and your family members
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