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Brokerage Operations Expert

2 months ago

St Louis, Missouri, United States Motion Recruitment Partners LLC Full time
Job Description

Job Title: Financial Services Operations Specialist

Job Type: Contract

Location: St. Louis, MO (Hybrid)

Job Type: Contract

Contract Duration: 12-24 months initial contract; possible extensions and/or conversion

About the Role:

We are seeking a highly skilled Financial Services Operations Specialist to join our team at Motion Recruitment Partners LLC. As a key member of our operations team, you will be responsible for engaging in low to moderately complex initiatives and identifying avenues for process enhancements within Customer Service.

Key Responsibilities:

  • Assess and analyze basic or tactical Customer Service tasks or issues that demand research, evaluation, and the selection of optimal solutions, pertaining to low-to-medium risk deliverables.
  • Propose recommendations for addressing low to moderately complex scenarios, exercising some independent judgment while gaining insight into function, policies, procedures, and compliance standards.
  • Furnish information to client personnel within the Customer Service domain.

Requirements:

  • At least 2 years of experience in Customer Service, Financial Services, or Contact Center roles, or equivalent expertise gained through work, consulting, military service, education, or training.
  • Active Series 7.
  • Proficiency in brokerage operations.
  • Demonstrated customer service expertise.
  • Familiarity with Microsoft Products.
  • Exceptional verbal and written communication skills.

What We Offer:

  • Medical Insurance - Four medical plans to choose from for you and your family.
  • Dental & Orthodontia Benefits.
  • Vision Benefits.
  • Health Savings Account (HSA).
  • Health and Dependent Care Flexible Spending Accounts.
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance.
  • Hospital Indemnity Insurance.
  • 401(k) including match with pre and post-tax options.
  • Paid Sick Time Leave.
  • Legal and Identity Protection Plans.
  • Pre-tax Commuter Benefit.
  • 529 College Saver Plan.

About Us:

Motion Recruitment Partners LLC is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.