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Patient Liaison I Food Service Representative

2 months ago

Danville, Pennsylvania, United States Geisinger Health System Full time
Job Summary

We are seeking a skilled Patient Liaison I Food Service to join our team at Geisinger Health System. As a key member of our Food Services Department, you will serve as the liaison between patient care units and our food services team.

Key Responsibilities
  • Establish a rapport with patients, providing them with general information about our food services department.
  • Respond to patient and customer needs in a positive and professional manner, with the goal of maximizing patient satisfaction.
  • Use computer or iPad to enter patient menu selections into our menu system, considering diet orders, allergies, and other specialized information.
  • Deliver, pass, and collect meal trays and late trays from patient rooms and designated retrieval areas, following established infection control policies.
  • Assist patients with tray setup as needed and work with the clinical team to ensure patient concerns and special needs are met.
  • Inventories and stocks unit kitchens to maintain floor stock at appropriate par levels, monitoring dates and rotating product when stocking.
  • Perform cleaning assignments in designated areas.
Requirements

We are looking for a team player with excellent customer service skills, mathematical abilities, and computer skills. A high school diploma or equivalent is preferred.

About Geisinger

Geisinger is committed to making better health easier for the people it serves. With a strong focus on patient care and community involvement, we strive to create a positive and supportive work environment for our employees.