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Hotel Room Attendant
2 months ago
We are seeking a highly motivated and detail-oriented Hotel Room Attendant to join our team at Shaner Hotel Group. As a Hotel Room Attendant, you will be responsible for ensuring the highest level of cleanliness and quality in our guest rooms.
Key Responsibilities- Clean and Service Guest Rooms: Clean and service assigned guest rooms, ensuring they meet our established standards of cleanliness and quality.
- Handle Guest Requests and Complaints: Respond to guest requests and complaints in a professional and courteous manner, ensuring guest satisfaction.
- Maintain Quality and Cleanliness Standards: Maintain high standards of quality and cleanliness throughout daily assignments, including reporting any maintenance deficiencies.
- Follow Hotel Policies and Procedures: Follow all hotel policies and procedures, including housekeeping room procedures and security procedures.
- Perform Additional Duties: Perform additional duties as assigned, including deep cleaning and seasonal cleaning functions.
- Experience: Minimum one year of cleaning experience, with previous hotel experience preferred.
- Communication Skills: Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Knowledge of Chemical Handling: Knowledge of proper chemical handling and safety procedures.
- Language Skills: Bilingual English/Spanish a plus.
- Knowledge of Local Activities: Knowledge of local activities and attractions appropriate for clientele.
Shaner Hotels is a leading hospitality owner-operator and management company, with a portfolio of over 65 properties in 14 states and four countries. We provide a range of services for investors, hotel owners, and brands, including hotel development, design and construction, e-commerce, and revenue management.