Retail Sales Operations Manager

6 days ago


Glen Mills, Pennsylvania, United States Chico's Full time

Overview

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We are a customer-focused retailer, driven by innovation and excellence. Our mission is to provide an exceptional shopping experience for our customers.

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Job Summary

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The Assistant Store Manager plays a vital role in promoting a sales-driven culture, supporting the Store Manager in managing sales operations, asset protection, and human resources functions.

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Key Responsibilities

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  • Sales Performance">
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    • Analyze sales reports and KPIs to determine business needs and execute in-store strategies in partnership with the Store Manager.">
    • Establish clear expectations, holding store teams accountable for achieving brand standards.">
    • Control payroll and supply budgets effectively.">
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  • Operational Excellence">
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    • Perform basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review, and payroll accuracy documents.">
    • Ensure compliance with all applicable laws, loss prevention policies, operating procedures, and controls.">
    • Administer operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution of physical inventories.">
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  • Culture Development">
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    • Motivate and inspire store teams to achieve shared vision and model core values.">
    • Promote inclusive, collaborative problem-solving approaches.">
    • Communicate effectively with store teams and Store Manager to lead positive change.">
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  • Customer Experience">
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    • Model, teach, and promote MAPS principles and standards for a cohesive omni-channel experience.">
    • Provide excellent customer service by utilizing various techniques and communicating product knowledge.">
    • Ensure prompt resolution of customer concerns.">
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  • Talent Management">
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    • Assist in recruiting, hiring, and developing high-performing teams.">
    • Support training programs, seminars, and performance assessments.">
    • Resolve human resources issues effectively and in a timely manner.">
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About Us

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Chico's FAS, Inc. is an equal opportunity employer committed to diversity, equity, and inclusion. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other protected category.

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Estimate Salary Range: $55,000 - $65,000 per annum, depending on location and experience.

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Location: Chico's FAS, Inc., 5474 Shoppes at Brinton Lakes



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