Senior Clinical Operations Manager

1 day ago


Woburn, Massachusetts, United States Cortland Dental & Braces - a Benevis company Full time
Job Summary:

The Senior Clinical Operations Manager is a key role within our organization, responsible for overseeing the efficient operation of dental teams across multiple locations. This position involves mentoring doctors, ensuring compliance with all regulatory standards, and enhancing doctor engagement, performance, and patient satisfaction.


Responsibilities:
  • Ensure adherence to government and state dental board rules regulations, including CMS, HIPPA and OSHA regulations.
  • Develop, coach, train, and mentor doctors to reach performance potential, particularly for new doctors during their onboarding and ramp-up period.
  • Determine days out of the chair based on the number of offices (doctors) and district geography.
  • Evaluate doctors' adherence to diagnostic and preventative ADA and AAPD Guidelines, Caries Risk Assessment (CRA), number of radiographs (ALERA principle), and sealants.
  • Work closely with offices to ensure programs are effectively managed, staff is fully trained, SMART plans are developed and executed, and customer service standards are met.

Requirements:
  • A minimum of 5+ years of management experience in a multi-site dental practice.
  • A DDS/DMD degree from a Commission on Dental Accreditation-accredited dental education program.
  • A current, valid license to practice dentistry in the states where providing patient care (license must be in good standing).
  • Ongoing CPR and DEA certification.

Compensation:

We offer a competitive salary of $150,000 - $200,000 per year, depending on experience, plus additional benefits.



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